Steven Gifford
- Chicago, IL
Education
Washington State University
Pullman, WA
August 2008 – May 2012
Bachelor of Arts in Management Information Systems
Summary
Over the course of my career, I've grown across multiple roles - developer, analyst, and now analytics manager - and that range of experience is one of my greatest strengths. I pick up new tools and challenges quickly, communicate clearly with both technical and non-technical stakeholders, and bring a collaborative, hands-on approach to leading teams and delivering data-driven insights.Job Experience
Teradata
GTM Insights & Analytics Manager
San Diego, CA
July 2022 – Present
- Lead a cross-functional team of 7 (4 onshore, 3 offshore), overseeing daily operations, task prioritization, and performance management
- Conduct regular planning and strategy meetings with senior stakeholders to align on business objectives and report progress
- Train and mentor new team members on Power BI development, Salesforce usage, and internal data warehouse navigation
- Contribute hands-on to development work, including designing Power BI dashboards, writing complex SQL queries, and fulfilling ad hoc data requests
Teradata
Power BI Developer
San Diego, CA
May 2020 – July 2022
- Developed new and enhanced existing reports using Microsoft Power BI
- Collaborated with project stakeholders to gather requirements, prioritize requests, and communicate status updates
- Developed training materials and technical documentation for dashboards
- Provided support and conducted training sessions for end users
- Worked with Salesforce to validate report data
- Coordinated with data warehouse team to prioritize incoming requests
Spirit Airlines
Analyst
Miramar, FL
January 2019 – May 2020
- Building reports using SAP Business Objects Web Intelligence and Microsoft Power BI
- Creating requirements documents, scoping projects, writing specifications, documenting, and creating user sign-off documents
- Performing data validation and testing
- Researching and gathering data to provide analytics and insights to address business needs
- Writing queries in SQL to perform ad hoc analysis
Broward Health
Business Intelligence Analyst
Fort Lauderdale, FL
September 2017 – January 2019
- Built corporate and clinical dashboards with Tableau and Dimensional Insight’s Diver applications
- Supported existing dashboards written in Diver and Microsoft’s SSRS – this includes changing logic, fixing issues, and documenting previously undocumented processes
- Troubleshot existing and writing new SSIS packages that are used to extract, transform, and load data into Broward Health’s data warehouse
- Wrote custom C# applications to read data into a data warehouse
- Wrote Transact–SQL queries, views, functions, and stored procedures
- Worked with clinical and business analysts to gather requirements for dashboards and reports
Broward Health
Web Applications Developer
Fort Lauderdale, FL
December 2012 – September 2017
- Developed Windows Forms Applications and Forms Based Web Applications utilizing C#, ASP.NET, AJAX, and the DevExpress ASP.NET controls
- Oversaw critical jobs and web applications utilized by over 8,000 users
- Worked on the team that developed our new corporate website using the Sitecore CMS – led front–end development and testing for project
- Utilized Bootstrap, JQuery, HTML5, CSS3, ASP.NET, and LESS to build responsive web applications
- Worked with business analysts to gather requirements, develop specifications, write, and test applications to move data across systems
- Maintained C# and VB6 code – fixed bugs and added features