Steven Gifford
- (509) 833–4667
-
3379 SW 1st Ave.
Miami, FL 33145
Education
Washington State University
Pullman, WA
August 2008 – May 2012
Bachelors of Arts in Management Information Systems
Certifications and Skills
- Tableau Desktop Certified Associate
- Microsoft Azure Fundamentals Certification (AZ-900)
- Front End Web Site Design (CSS3, HTML5, Bootstrap)
- Database Design (MSSQL)
- Adobe Creative Suite (Photoshop and Fireworks)
- Microsoft Office
- Customer Service Skills
Clubs and Activities
- Management Information Systems Club, Vice President – 2011 – 2012
- Stimson Hall Government, Webmaster – 2009 – 2010
Job Experience
Spirit Airlines
Analyst
Miramar, FL
January 2019 – Present
- Building reports using SAP Business Objects Web Intelligence and Microsoft Power BI
- Creating requirements documents, scoping projects, writing specifications, documenting, and creating user sign-off documents
- Performing data validation and testing
- Researching and gathering data to provide analytics and insights to address business needs
- Writing queries in SQL to perform ad hoc analysis
Broward Health
Business Intelligence Analyst
Fort Lauderdale, FL
September 2017 – January 2019
- Built corporate and clinical dashboards with Tableau and Dimensional Insight’s Diver applications
- Supported existing dashboards written in Diver and Microsoft’s SSRS – this includes changing logic, fixing issues, and documenting previously undocumented processes
- Troubleshot existing and writing new SSIS packages that are used to extract, transform, and load data into Broward Health’s data warehouse
- Wrote custom C# applications to read data into a data warehouse
- Wrote Transact–SQL queries, views, functions, and stored procedures
- Worked with clinical and business analysts to gather requirements for dashboards and reports
Broward Health
Web Applications Developer
Fort Lauderdale, FL
December 2012 – September 2017
- Developed Windows Forms Applications and Forms Based Web Applications utilizing C#, ASP.NET, AJAX, and the DevExpress ASP.NET controls
- Oversaw critical jobs and web applications utilized by over 8,000 users
- Worked on the team that developed our new cooperate website using the Sitecore CMS – led front–end development and testing for project
- Utilized Bootstrap, JQuery, HTML5, CSS3, ASP.NET, and LESS to build responsive web applications
- Worked with business analysts to gather requirements, develop specifications, write, and test applications to move data across systems
- Maintained C# and VB6 code – fixed bugs and added features
PRODiGi Logistics
Software Developer
North Miami, FL
February 2012 – November 2012
- Built a transportation management system from scratch utilizing ASP.NET, C#, Telerik ASP.NET controls, SSRS, CSS, HTML, and JavaScript
- Designed databases and wrote stored procedures, views, and functions in Microsoft SQL Server
- Performed maintenance operations on a Windows based servers
WSU IT Security Office
IT Security Intern
Pullman, WA
May 2011 – May 2012
- Wrote user manuals and security policies
- Built PHP applications to analyze log files for network trends and security issues
- Monitored network security with flow analyzers and QRadar SIEM software
WSU IT HelpDesk
Help Desk Technician Tier 2
Pullman, WA
August 2008 – May 2011
- Diagnosed and repaired Windows and Mac computers
- Provided face-to-face and phone support for students and faculty
- Trained nine new hires on helpdesk procedures and protocols
Efcom
Computer Technician/Salesman
Yakima, WA
July 2007 – August 2010
- Demonstrated Apple hardware and software
- Conducted software training sessions for customers
- Diagnosed and repaired Apple hardware and software